Website Terms of Use
Flaanko requirements marketplace: paid posting, verified contact access and prepaid service credit.
Paid requirement posting
Members may submit a genuine requirement for the fee displayed before confirmation (the fee varies by category and form). Choose exact-fee direct checkout without wallet recharge, or use available Flaanko credit. The posting fee is separate from any buyer contact-access charge. The ₹500 minimum applies only if you choose wallet recharge. A paid submission first enters verification, not automatic publication. Flaanko aims to review within two working days and may request clarification. If rejected, the posting fee is returned once as Flaanko service credit, including when initially paid by direct checkout. You may correct and resubmit the requirement or use the credit for another eligible posting. A corrected resubmission in the same category/subcategory retains its original posting fee, payable from available credit; a different posting uses its displayed current fee. Credits already spent are not available twice. Monetary refunds are not automatic on rejection; contact support if correction or alternative posting cannot resolve the issue. Mandatory remedies for payment errors, non-delivery, deficiency or other applicable rights remain available. Publication pays for listing/contact-discovery service, not guaranteed replies, delivery of participants, hiring, selection, work, earnings or conversion. Contact-sharing consent remains required.
Limited Access and creator opportunities
Limited Access is non-exclusive contact access. Each successful purchase is charged once and delivers the contact immediately; there is no shared-group wait. A listing stops selling at its configured total purchase cap. Flaanko may reopen it with a higher cap when the enquiry owner requests more participants; prior purchases still count and are not erased. Where counts are hidden, no public buyer count, total cap or progress bar is shown. The cap concerns paid contact-access buyers, not guaranteed campaign selections. Campaign payouts and participant requirements are supplied by the organiser and depend on their selection, contract, deliverables and payment conditions. Flaanko collects an access fee, not a refundable deposit for guaranteed employment, brand work or earnings. Clearly labelled demo campaigns are illustrative, use test credits only and are not verified live brand offers or real paid contact purchases.
The two sides of Flaanko
Flaanko is a requirements marketplace. People and organisations can post what they need; relevant people, businesses, professionals and creators can find requirements they can fulfil. Posting fees pay for the reviewed listing service. Connection fees pay for the disclosed access to a poster’s contact details, not a guaranteed response, introduction meeting, selection or completed deal. Calls and messages take place directly outside Flaanko; an in-platform messaging service is not currently offered. Flaanko may help a requirement owner post with their permission, including free assisted listings sourced through advertising during marketplace growth. A participant may post requirements and obtain connection access using the same account.
Who provides this service
Flaanko is operated by Patel Roshan Jagannath (Roshan Patel) in an individual capacity, Chinchwad, Pune, Maharashtra, India. Support and grievance officer: Roshan Patel, contact@flaanko.com. The marketplace connects people and businesses that post genuine requirements with relevant businesses, professionals and creators seeking opportunities. It charges a disclosed posting fee and separately charges for digital connection access to the poster’s contact details. Requirements can be submitted by their owners or posted by Flaanko on their behalf with permission, including owners reached through Meta advertising and enquiry forms. Assisted listings may be free; the fee, if any, is disclosed before submission. Flaanko checks the phone number and stated requirement and obtains permission for paid contact sharing before publication. Public posting fees apply to the user posting service, not automatically to enquiries sourced through Flaanko campaigns. Flaanko does not collect or distribute brand campaign payouts or hold funds for deals between participants. It is separate from website-development projects and historical success-fee broker partnerships.
What a requirement or opportunity means
A requirement describes what a person or organisation needs; an opportunity lets a relevant business, professional or creator connect with them. Connection access delivers the described contact, not a confirmed booking, selection, campaign payout, loan approval, sale, tenancy or profit. Enquiries and opportunities may originate in paid user submissions, Meta advertising or Flaanko forms and are qualified through requirement questions and a phone-verification call before publication. Verification describes the number and stated requirement checked at that time. It does not guarantee continuing interest, responsiveness, ability to pay, approval, suitability or conversion. The displayed verification date and requirement timeline matter. Do not buy if you require a guaranteed customer or result.
Your responsibilities
Buy access only to requirements or opportunities you can lawfully and appropriately respond to. You are responsible for prompt professional calls, quotations, service quality, licences, property checks, negotiation, appointments, closing and any customer brokerage agreement. The requirement owner’s acceptance of your offering, application or price is outside Flaanko’s control. Contact details are private: no resale, scraping, unrelated marketing, harassment or onward distribution. No automatic closing commission applies to contacts purchased under this paid model.
Exclusive access
Before any contact release, one buyer can confirm exclusive access at the displayed exclusive price. Successful server confirmation deducts that price once and releases the contact to that buyer’s My activity. Existing waiting shared reservations are retired without a charge. Exclusive means Flaanko will not sell that enquiry to another paid-marketplace buyer after this sale; it cannot prevent a customer contacting other businesses independently. Once any other participant has bought connection access to a listing, it cannot be sold as exclusive.
Shared-group retirement
New shared-group requests are no longer accepted. Any existing waiting reservation is ended without a contact charge and its reserved balance becomes available again. Previously completed purchases retain their original delivery and transaction history. Exclusive and Limited Access both deliver connection details immediately after successful payment confirmation. If both are offered, the first committed purchase determines availability: an exclusive purchase closes the listing; the first Limited Access purchase removes Exclusive while further Limited Access purchases can continue within the total cap.
One account and prepaid balance
Your account is linked to your verified email, across categories. A new email is a different account; purchase history and balance are not transferred automatically. Flaanko wallet is a service-credit balance for Flaanko contact access and requirement posting, not a bank account, transferable wallet, deposit product or payment instrument for other merchants. No interest, peer transfer, cash withdrawal, automatic recharge or paid-credit expiry is offered. Exact qualifying single recharges receive promotional credit: ₹5,000 + ₹500; ₹10,000 + ₹1,000; ₹25,000 + ₹5,000; ₹50,000 + ₹10,000. Other amounts receive no tier bonus unless shown before confirmation. Bonuses are service credit, not cash; paid credit is used first, then bonus. A reversed recharge also reverses the corresponding bonus, including any used bonus obligation. Splitting, duplicate callbacks and cash-out do not create additional entitlements. Total balance, reserved balance and available balance are distinct. Only available balance can fund a new request.
Prices and payment capture
Prices shown at confirmation are payable in INR; any applicable tax or additional charge must be disclosed before confirmation. Recharge adds credit only after the configured payment provider confirms a captured, matched payment. Pending or failed payments do not create credit. Duplicate contact purchases by the same account must not incur duplicate charges. A recharge alone is not delivery of a contact. Use Check payment status for a debited but uncredited recharge, or contact support with the transaction reference.
Refunds, replacements and complaints
Read the Fees, Cancellation & Refund Policy before confirming. Delivered contact access is normally non-cancellable and non-refundable for change of mind, low conversion, a rejected quote or customer non-response. A verified wrong contact number can receive a replacement through contact credit after review. This commercial policy does not exclude remedies for non-delivery, duplicate/unauthorised charging, material misdescription, deficiency, fraud or other rights that cannot lawfully be excluded.
Requirement timeline and listing availability
Expired enquiries stop being offered for new purchases. Reverification can update the requirement and deadline; a customer who no longer needs the service can be rejected/withdrawn. Purchased contacts remain in My activity as a dated record, and do not automatically become a fresh enquiry when a deadline changes. Flaanko does not promise a minimum listing supply, geography, category volume or closure timeline. Recharge does not guarantee any quantity today or within specific days. Availability depends on user submissions, verification, Meta advertising, audience response, demand, supply, campaign spending and technical factors. Unspent credit remains available for future eligible contact purchases.
Security, disputes and changes
Keep your login private. Misuse, payment fraud, duplicate-account limit evasion or unlawful contact use may lead to restriction and lawful action. Restrictions do not permit arbitrary confiscation of legitimate unused credit or removal of mandatory remedies. Future material commercial terms require notice and fresh confirmation at the relevant transaction; historical transaction terms remain recorded. Indian law applies, with competent courts/authorities determined by applicable law; statutory complaint and consumer-forum rights remain available.
Contact and grievance handling
Email Flaanko Support at contact@flaanko.com with your account email, enquiry/purchase ID and a factual description. Complaints are acknowledged within 48 hours and targeted for resolution within one month, or an earlier mandatory period. Never send passwords, OTPs, full card numbers or unrelated identity/financial documents.
Questions or a complaint?
Call +91 9270334519 or email contact@flaanko.com or read Contact & Grievance Redressal.